We know you will be pleased with our high quality toys and machine washable dress up clothing. If for some reason you are unsatisfied with any of our items or find any defective clothing, the Playfully Ever After return and refund policy is as follows:

  1. Returns & Exchanges: We are so confident you will love our products, we will allow returns for any reason! If you are not satisfied with your purchase, we have a no questions asked return policy. Feel free to return or exchange your item within 30 days of purchase. 100% of the purchase price will be refunded to your credit card if you are unsatisfied in any way. Please follow the RMA process (detailed below).
  2. Wrong Size: If you order the wrong size, we'll be happy to exchange it for a better fit! Please follow the RMA process (detailed below).
  3. Defective Items: First of all, we apologize if you receive a defective item. We strive for the highet quality dress ups and toys. If by chance you happen to receive one that does not live up to our quality standards, please follow our RMA process (detailed below). We will pay for shipping via USPS First Class, including delivery confirmation.

In order to return or exchange your item, you will need to follow these steps:

  1. Request an RMA number using our contact form, within 30 days of purchase.
  2. Send the item back to us using the RMA number and address provided to you, within 7 days of receiving the RMA number.
  3. We will process the return or exchange within 5 business days of receiving the item.